Wendy Ong
Financial Consultant, Prudential

Hi Everyone, My director, Emily, is a dedicated and heartwarming superior. She is genuine in helping her agents and does it wholeheartedly without complains. Be it underwriting status or claims, just a word from us and she will go all out to seek answers for our queries. Emily’s vast experience in this industry makes her a great mentor to her agents. Her sincerity coupled with the amount & depth of attention that she give her clients are valuable traits that she passed down to us. Because of her strong emphasis on servicing, we naturally strive to be responsible consultants for our clients. Our job is not always smooth sailing as we have to constantly deal with rejections and sometimes difficult clients. However, with a supportive team and passionate leader, work becomes much more enjoyable!

Lim Ee Ai
Home Maker

Hi Everyone, Emily is very professional and knowledgeable in her work of field, always there to help and advise when we need her. I went for my cataract operation in November 2022 and she was the one helping me sourced for Doctor and even accompany me to the consultation, very grateful to her! All of our family members have policies with her, when insurance is concern, she's the one to approach, no second thought! She is such a kind-hearted, caring, generous and empathetic person, very eager to lend a helping hand for those in need! We are very happy to have her taking care of our insurance matters!

Ong Kok Fong
Teacher, Ministry Of Education

Hi All, Emily is not just my insurance agent. She is a wonderful friend who helped me and my family by rendering her help to us as our most needy time. She analysed the existing policy that we are holding and would recommend what we need to us. My greatest appreciation from her came when my mother was ill. Emily helped my family and I so much. From ferrying my mother to treatments, to lending us her car for our usage when she’s out of town. I always asked myself, which insurance agent would do that? After my mother passed on, she helped us with the process to file for claims and such. Not just for the claims to her company but other insurance companies as well. We would be lost without her careful guidance. Apart from being my insurance , she had also helped to monitor the funds I had, ensuring that I would not suffer any losses. Emily is not an agent who goes to her clients for business purposes only. She wants the best for her clients within their comfortable budget. She is not someone who pushes for business for her own sales volume. she would be the first person available when the need arises. Emily is a very caring, she would do all she could to help anyone in need. Knowing that life is tough for me as a single mother, she often checks on me to make sure I m well. When she knows my children want to be exposed to the financial consultant field, she immediately offer to take them in and enroll them in any available platform. I’m so grateful to have Emily as my one and only trusted agent and my personal friend.

Richard Tan
Transport Service Provider

Hi Everyone, I personally do not believe in Insurance all my life until my wife was diagnosed with rare lung cancer stage IV in 2019. My late wife approached Emily to complain about severe backache. Emily arranged an orthopedic doctor to see her. Emily also took the time to fetch her to the doctor and stayed with her to accompany her the whole day. She also fetched her from chemo on days when I was busy with my work. Which agent would do that? Only Emily would do it! Not only Emily took care of my wife’s hospitalization claims, but she also took care of my wife spirituality. My wife was called home to the Lord after almost 2 years of fight with cancer. Emily also helped me process claims from other Insurers too. Emily has become my family member too. Recently, she also helped my maid Jiabao and accompanied her to SGH and private doctor to check on her health issue. Thanks Emily with gratitude! Talk to her and get yourself protected. I too, have just got my overdue hospitalization policies which she approached me in 2010. If not for Emily’s help, I won’t know how to pay off my wife’s treatment bills which amount to 6 figures.

Tan Ru Chen
Engineer

Hi Everyone, Emily is a responsible and caring person. She is responsive and has helped me with my insurance enquiries and claims. Emily updates me on changes to insurance plans related to our policy and provides options to ensure adequate coverage She is Attentive to client’s needs and personally visits client when client is hospitalized. Great service.

Peter Teo
Financial Services Manager, Prudential

Hi Everyone, Emily has been there with me since the beginning. Till date I am already 15 years in the career, thus we have worked with each other for a long time. She has always inspired me with her generosity, letting me realized there is so much more in giving than taking. This attribute has helped me progress well in this career and thus I will say Emily has been an integral part in my growth. She has always been frank with the people she deals with and that helps a lot in shaping many of us who are under her watch. On a personal note, she cares about my family as well and not just the career and I appreciate a lot for this caring side of her. Looking forward to future interactions with Emily in the years ahead. Thanks Emily for being there for me all this while :)