Wendy Ong
Financial Consultant, Prudential

Hi Everyone, My director, Emily, is a dedicated and heartwarming superior. She is genuine in helping her agents and does it wholeheartedly without complains. Be it underwriting status or claims, just a word from us and she will go all out to seek answers for our queries. Emily’s vast experience in this industry makes her a great mentor to her agents. Her sincerity coupled with the amount & depth of attention that she give her clients are valuable traits that she passed down to us. Because of her strong emphasis on servicing, we naturally strive to be responsible consultants for our clients. Our job is not always smooth sailing as we have to constantly deal with rejections and sometimes difficult clients. However, with a supportive team and passionate leader, work becomes much more enjoyable!

Jennifer Koh
Administration

Hi Everyone, I am very grateful to Emily for saving my life way back in 2010. I remembered on that fateful day I was feeling very sick and the GP ordered me to admit to A&E immediately, but not sure of which hospital to go to. I gave a call to Emily and she straight away drove to my office and picked me up. Before heading to SGH A&E, she insisted that I should have my lunch first. She accompanied me thru the registration at the A&E. Next thing I landed up in hospital for next 2 months. Doctor mentioned that I was saved in the nick of time as I didn't know I was critically ill. On that day, Emily liaised with my kids on where I was and arranged for them to visit me on the next day. I had since entrusted my children and myself in her care knowing that she will be ever ready to take care of me and my family. Thanks Emily! You are always so helpful and willing to go extra mile for others. You are awesome!

Evelyn Lui Wan Theng
Clerical, Ngee Ann Polytechnic

Hi Everyone, I have a very good relationship with Emily. Her ever-ready helpful, kind & positive attitude has always provided me & my families’ members with her First Class service. I have decided to engage Emily as my financial planner cause I have witnessed how she will always go thru the extra-mile to assist all of my other families members especially from being there with them during those final moments till processing the claims. I truly appreciate the speed all my claims were processed so far especially when I had a fracture 3 years ago. Not forgetting the off-&-on TCM treatment claims for my lower back injury, incurred from a fall at home too. She also helped me with my travel baggage claims when my luggage was damaged at the airport on one of my holiday trips couple of years ago. Hence I strongly recommend Emily for your financial planning as she has me & my family best interest at heart.

Richard Tan
Transport Service Provider

Hi Everyone, I personally do not believe in Insurance all my life until my wife was diagnosed with rare lung cancer stage IV in 2019. My late wife approached Emily to complain about severe backache. Emily arranged an orthopedic doctor to see her. Emily also took the time to fetch her to the doctor and stayed with her to accompany her the whole day. She also fetched her from chemo on days when I was busy with my work. Which agent would do that? Only Emily would do it! Not only Emily took care of my wife’s hospitalization claims, but she also took care of my wife spirituality. My wife was called home to the Lord after almost 2 years of fight with cancer. Emily also helped me process claims from other Insurers too. Emily has become my family member too. Recently, she also helped my maid Jiabao and accompanied her to SGH and private doctor to check on her health issue. Thanks Emily with gratitude! Talk to her and get yourself protected. I too, have just got my overdue hospitalization policies which she approached me in 2010. If not for Emily’s help, I won’t know how to pay off my wife’s treatment bills which amount to 6 figures.

Roger Chen
Financial Consultant, Prudential

Hi Everyone, Putting People First - is certainly the best way to describe my leader, Emily. Emily is a leader who always have people’s interests at heart, she is always willing to go the extra mile for people who requires help, I have never heard her rejecting people’s plea for genuine help, this is especially rare in a world where many people are used to be self-centered, focusing only on their benefits. From this selfless trait she has, I have learnt to be generous with people and to be sensitive to people’s well-being. Towards her own associates, she has also never stopped finding ways to groom her associates to be the best version of themselves even if it risks sounding like a stern parent at home because she only wishes to see her associates prosper and do well in life as she believes that each of us, no matter which starting point we are at, will have the potential to be better and she never gives up on us even if we ourselves may have given up on ourselves. If you are seeking a leader who can inspire you to be become the best version you can be, Emily is the one to look for!

Ong York Chin
Retiree

Hi Everybody, Time flies, I have been insured with Prudential for almost 30 years, approached by Emily Lim, my good friend. I knew her when she was working in MINDEF. Over the years, I and my children are insured with Prudential. Besides, I also invest in Prudential products which are introduced by Emily. Emily is a cheerful, friendly and resourceful agent, especially because I've had problems recently to get a hospital bed for my husband and engage a helper to assist me in taking care of him. She assisted me to get the wanted items FOC and a suitable maid within a short time frame. I am grateful to her. Currently, she is in charge of all my Prudential products. When any of my policies mature, she will remind me. I am thankful to have such a responsive agent.