Wendy Ong
Financial Consultant, Prudential

Hi Everyone, My director, Emily, is a dedicated and heartwarming superior. She is genuine in helping her agents and does it wholeheartedly without complains. Be it underwriting status or claims, just a word from us and she will go all out to seek answers for our queries. Emily’s vast experience in this industry makes her a great mentor to her agents. Her sincerity coupled with the amount & depth of attention that she give her clients are valuable traits that she passed down to us. Because of her strong emphasis on servicing, we naturally strive to be responsible consultants for our clients. Our job is not always smooth sailing as we have to constantly deal with rejections and sometimes difficult clients. However, with a supportive team and passionate leader, work becomes much more enjoyable!

Evelyn Lui Wan Theng
Clerical, Ngee Ann Polytechnic

Hi Everyone, I have a very good relationship with Emily. Her ever-ready helpful, kind & positive attitude has always provided me & my families’ members with her First Class service. I have decided to engage Emily as my financial planner cause I have witnessed how she will always go thru the extra-mile to assist all of my other families members especially from being there with them during those final moments till processing the claims. I truly appreciate the speed all my claims were processed so far especially when I had a fracture 3 years ago. Not forgetting the off-&-on TCM treatment claims for my lower back injury, incurred from a fall at home too. She also helped me with my travel baggage claims when my luggage was damaged at the airport on one of my holiday trips couple of years ago. Hence I strongly recommend Emily for your financial planning as she has me & my family best interest at heart.

Jeremy and Catharine Lim
Scientist & Homemaker

Hi Everyone, Emily has served our parents faithfully ever since she started her career in this industry more than 30 years ago. We have been privileged to be under her care for the past few years. We have come across and been served by our fair share of 'financial consultants'. Emily really stands out with her honest sincerity and wealth of experience. She advises with our best interests at heart, prioritizing our needs rather than her personal agenda. As a veteran in the industry, we appreciate that she continues to keep up with the trends and competition - so her advice remains relevant to our changing needs. Her after-sales service is equally stellar and timely, often involving her going above and beyond what is required. A simple and recent example would be when she found out we were down with Covid. Emily immediately arranged to bring food, fresh coconuts and herbal medicines personally to our doorstep. Truly, Emily is more like a wise friend with practical advice we can turn to than a mere financial consultant going through the motions.

Tan Wee King (Ms)
Professional Nurse Award 1995
Commonwealth Foundation Award 1999
Inaugural President's Award for Nurses 2000
30 years Community Service Award

Hi Emily, I believe my journey with you, which started during one of the lowest points in my life, will go far. My husband had got himself a rare policy in order to support his ex-colleague – Emily Lim. A kind deed deserves another. When he passed on in 2016, Emily impressed me with her efficiency with a human touch when she helped process the policy claim. We had been friends since. Emily has been a financial advisor to me like none other (I have four or five others). She keeps in touch intrusively. From her casual sharing, I hear of how she befriends her clients who need help and would go out of her way to assist, often what even family members would do. I was touched by her concern for her staff, coaching them and giving them a leg-up when necessary, beyond work to their spiritual needs. Her role-modelling of attending to persons as a total fellow human being with multi-faceted needs would be helpful to those who are willing to learn from her. As I age, I’m confident that I have a companion in Emily, as a friend and financial consultant who would be ready to assist and advise when necessary. I thank God for you, Emily. May He continue to show you favour and anoint you with His love.

Peter Teo
Financial Services Manager, Prudential

Hi Everyone, Emily has been there with me since the beginning. Till date I am already 15 years in the career, thus we have worked with each other for a long time. She has always inspired me with her generosity, letting me realized there is so much more in giving than taking. This attribute has helped me progress well in this career and thus I will say Emily has been an integral part in my growth. She has always been frank with the people she deals with and that helps a lot in shaping many of us who are under her watch. On a personal note, she cares about my family as well and not just the career and I appreciate a lot for this caring side of her. Looking forward to future interactions with Emily in the years ahead. Thanks Emily for being there for me all this while :)

Tan Ru Chen
Engineer

Hi Everyone, Emily is a responsible and caring person. She is responsive and has helped me with my insurance enquiries and claims. Emily updates me on changes to insurance plans related to our policy and provides options to ensure adequate coverage She is Attentive to client’s needs and personally visits client when client is hospitalized. Great service.