Wendy Ong
Financial Consultant, Prudential

Hi Everyone, My director, Emily, is a dedicated and heartwarming superior. She is genuine in helping her agents and does it wholeheartedly without complains. Be it underwriting status or claims, just a word from us and she will go all out to seek answers for our queries. Emily’s vast experience in this industry makes her a great mentor to her agents. Her sincerity coupled with the amount & depth of attention that she give her clients are valuable traits that she passed down to us. Because of her strong emphasis on servicing, we naturally strive to be responsible consultants for our clients. Our job is not always smooth sailing as we have to constantly deal with rejections and sometimes difficult clients. However, with a supportive team and passionate leader, work becomes much more enjoyable!

Jeremy and Catharine Lim
Scientist & Homemaker

Hi Everyone, Emily has served our parents faithfully ever since she started her career in this industry more than 30 years ago. We have been privileged to be under her care for the past few years. We have come across and been served by our fair share of 'financial consultants'. Emily really stands out with her honest sincerity and wealth of experience. She advises with our best interests at heart, prioritizing our needs rather than her personal agenda. As a veteran in the industry, we appreciate that she continues to keep up with the trends and competition - so her advice remains relevant to our changing needs. Her after-sales service is equally stellar and timely, often involving her going above and beyond what is required. A simple and recent example would be when she found out we were down with Covid. Emily immediately arranged to bring food, fresh coconuts and herbal medicines personally to our doorstep. Truly, Emily is more like a wise friend with practical advice we can turn to than a mere financial consultant going through the motions.

Roger Chen
Financial Consultant, Prudential

Hi Everyone, Putting People First - is certainly the best way to describe my leader, Emily. Emily is a leader who always have people’s interests at heart, she is always willing to go the extra mile for people who requires help, I have never heard her rejecting people’s plea for genuine help, this is especially rare in a world where many people are used to be self-centered, focusing only on their benefits. From this selfless trait she has, I have learnt to be generous with people and to be sensitive to people’s well-being. Towards her own associates, she has also never stopped finding ways to groom her associates to be the best version of themselves even if it risks sounding like a stern parent at home because she only wishes to see her associates prosper and do well in life as she believes that each of us, no matter which starting point we are at, will have the potential to be better and she never gives up on us even if we ourselves may have given up on ourselves. If you are seeking a leader who can inspire you to be become the best version you can be, Emily is the one to look for!

Doreen Lau Ah Guat
Doing community work now

Hi Friends, Emily is caring and efficient who has empathy for her clients. She will go all the way out to help them. She is fast, efficient and very reliable. She is not only our financial consultant but our good family friend.

Ong York Chin
Retiree

Hi Everybody, Time flies, I have been insured with Prudential for almost 30 years, approached by Emily Lim, my good friend. I knew her when she was working in MINDEF. Over the years, I and my children are insured with Prudential. Besides, I also invest in Prudential products which are introduced by Emily. Emily is a cheerful, friendly and resourceful agent, especially because I've had problems recently to get a hospital bed for my husband and engage a helper to assist me in taking care of him. She assisted me to get the wanted items FOC and a suitable maid within a short time frame. I am grateful to her. Currently, she is in charge of all my Prudential products. When any of my policies mature, she will remind me. I am thankful to have such a responsive agent.

Tan Ru Chen
Engineer

Hi Everyone, Emily is a responsible and caring person. She is responsive and has helped me with my insurance enquiries and claims. Emily updates me on changes to insurance plans related to our policy and provides options to ensure adequate coverage She is Attentive to client’s needs and personally visits client when client is hospitalized. Great service.