Wendy Ong
Financial Consultant, Prudential

Hi Everyone, My director, Emily, is a dedicated and heartwarming superior. She is genuine in helping her agents and does it wholeheartedly without complains. Be it underwriting status or claims, just a word from us and she will go all out to seek answers for our queries. Emily’s vast experience in this industry makes her a great mentor to her agents. Her sincerity coupled with the amount & depth of attention that she give her clients are valuable traits that she passed down to us. Because of her strong emphasis on servicing, we naturally strive to be responsible consultants for our clients. Our job is not always smooth sailing as we have to constantly deal with rejections and sometimes difficult clients. However, with a supportive team and passionate leader, work becomes much more enjoyable!

Amy Lo
Financial Consultant, Prudential

Hi Everyone, My Director, Emily, is passionate about her work especially in helping her clients in anyway possible whenever her services are required. Her passion is one important factor that made me stayed with her for over 20 years. Not only she loves her clients, she also strive to help her consultants whenever possible. We can count on her to help out whenever we encounter issues with our work.

Lee Chen Xi
Patient Care Assistant, IHH Healthcare

Hi Everyone, Auntie Emily has been and will continue to be my go-to insurance agent, as her passion and sincerity in taking care of our financial future shines through her work, she goes the extra mile and ensures that we truly understand the plans that we chose to participate in, whilst also catering specialised plans for different members of our family. Apart from being an insurance agent, Auntie Emily continually exposes us to different career pathways through attending the events that she recommended, and also gives us advice beyond that expected from the usual insurance agent. She is the embodiment of service from the heart and will definitely brighten your life! Dear Auntie Emily, I am deeply grateful for the advice and opportunities that you have extended to me and my family, thank you very much for being a shining torch along our journey!

Richard Tan
Transport Service Provider

Hi Everyone, I personally do not believe in Insurance all my life until my wife was diagnosed with rare lung cancer stage IV in 2019. My late wife approached Emily to complain about severe backache. Emily arranged an orthopedic doctor to see her. Emily also took the time to fetch her to the doctor and stayed with her to accompany her the whole day. She also fetched her from chemo on days when I was busy with my work. Which agent would do that? Only Emily would do it! Not only Emily took care of my wife’s hospitalization claims, but she also took care of my wife spirituality. My wife was called home to the Lord after almost 2 years of fight with cancer. Emily also helped me process claims from other Insurers too. Emily has become my family member too. Recently, she also helped my maid Jiabao and accompanied her to SGH and private doctor to check on her health issue. Thanks Emily with gratitude! Talk to her and get yourself protected. I too, have just got my overdue hospitalization policies which she approached me in 2010. If not for Emily’s help, I won’t know how to pay off my wife’s treatment bills which amount to 6 figures.

Lee Ler Yang
Student, Ngee Ann Polytechnic

Hi Everyone, Aunty Emily has always been around my family. Whenever we needed any clarification for our policies, she would always be available to answer our queries. My personal experience with aunty Emily is when she recommended a policy to my sisters and me. She painstakingly went through every detail of the alternatives and justified what’s best for us. What’s best for us, and not what’s most profitable for herself. When I expressed my interest in her business, she unselfishly brought me into her workplace and gave me advice on how I could go about achieving what I wish to be in the future. Aunty Emily is very generous in offering her help to my sisters and me, she supported me in my studies to ease the burden off my mother. I'm thankful for everything aunty Emily had done for my family and me. Aunty Emily, no words can express my gratitude to you, thank you for being around us, I’m grateful to have you as a mentor. Please continue to guide me along. Thank you.

Jeremy and Catharine Lim
Scientist & Homemaker

Hi Everyone, Emily has served our parents faithfully ever since she started her career in this industry more than 30 years ago. We have been privileged to be under her care for the past few years. We have come across and been served by our fair share of 'financial consultants'. Emily really stands out with her honest sincerity and wealth of experience. She advises with our best interests at heart, prioritizing our needs rather than her personal agenda. As a veteran in the industry, we appreciate that she continues to keep up with the trends and competition - so her advice remains relevant to our changing needs. Her after-sales service is equally stellar and timely, often involving her going above and beyond what is required. A simple and recent example would be when she found out we were down with Covid. Emily immediately arranged to bring food, fresh coconuts and herbal medicines personally to our doorstep. Truly, Emily is more like a wise friend with practical advice we can turn to than a mere financial consultant going through the motions.